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Policies and Procedures

Payment of Fees: Tuition must be paid by automatic credit card payment. Tuition will be charged to your credit card on file the 1st day of each month.

Schedule: All lessons and classes are continuous, and students may retain their spot as long as they like.  

Withdrawals: To stop lessons or classes, just click "cancel" in your account any time before the next monthly billing cycle. No refunds will be given for unused lessons.

Instructional Time: The last 5 minutes of each lesson is not instructional time - this time is reserved for packing up, finishing homework notes, touching base with a parent or guardian, and teacher preparation for starting the next lesson on time.

Extreme Weather: If the school must cancel classes due to extreme weather or events beyond our control such as power outages, teachers will provide either a live video lesson or a recorded lesson.

Missed Private Music Lessons and Saturday Make-up Classes: To reschedule a music lesson you must click the "make up lesson" button in your account. A make up lesson credit will be given that can be used to self book a lesson or Saturday Music Class.

Substitute Teachers: In order to maintain student progress, the school schedules substitute teachers when a regularly scheduled teacher is ill or otherwise unable to teach. No refunds or make-up lessons will be given if the student does not attend a lesson with a substitute. If no substitute is available, the student will be offered a make-up lesson at a later date.

Injuries and Treatment: Adult students and the parents or legal guardians of minors waive the right to any legal action for any injury sustained on school property resulting from activities conducted by the students before, during, or after lessons and classes.

Annual $1 Tuition Fee Rate Increase: Starting January 1st 2024, there will be a minor annual tuition fee increase of $1 to further enhance our school's website, services, and security. These funds will directly contribute to improving your online learning experience, providing updated policies, maintaining site functionality, and ensuring a secure virtual environment.


Consent for Digital Communication and Media Release: The school is given consent to send notices and information regarding lessons, events and future registrations to student families by email, text and other digital methods. Student information will not be shared with any outside companies or parties. The school reserves the right to take photographs and videos of students to use in educational and promotional materials.

Covid-19 Addendum: By entering school facilities, students fully accept the potential risk of exposure to illnesses such as Covid-19. Current safety protocols are available by request from our front desk. Lessons and classes may be moved online at any time due to health department requirements.

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